Hearing Education

We are committed to educating our patients about their hearing.

Frequently Asked Questions

(Click a question to read more.)

Q: Do I have to wear my hearing aids all day?
A: Yes, wearing your hearing aids all day gets you used to your environment and the sounds around you. This way, when someone enters your environment, your brain will be used to all the new sounds around you and you can focus on the conversation.
Q: Why do I have more wax buildup?
A: Some hearing aids inhibit your ears natural ability to clean themselves, resulting in more wax buildup. We can remove that wax in our office without the use of water.
Q: Hearing aids tend to be expensive, why?
A: Hearing aids do tend to be expensive. Usually hearing aids are bundled together with other services like follow up appointments, cleanings and repairs, and future visits, so they will be protected for many years. When purchasing hearing aids, ask your provider what’s included and have them show you the added value.
Q: What happens at a first appointment?
A: At your first appointment, you will meet one of our providers. You will be given a video otoscopic evaluation to visually inspect the tympanic membrane (eardrum) and confirm that everything looks free of wax and infection.

Next, you will be given a comprehensive hearing evaluation with pure tones and speech. The results of this test will be explained to you in-depth. Then you will see a video model of your ear and shown what is determined to be the issue. If it’s determined that you need to see a medical doctor, you will then be scheduled for this. If it’s determined that you could benefit from hearing devices, we will collect information about your lifestyle and needs. Then we will explain your device options to you.

Hearing Myths

Myth: Hearing aids are too expensive and hard to find

Fact:  Although this can be true, it is not always the case. Be careful when looking for hearing aids. Make sure it’s an independent practice not owned by any manufacturers. Owned or contracted practices tend to be more expensive and have less options. There are cheaper options for hearing aids, and you don’t have to spend a fortune. We have cheaper hearing aids available. If you are not given the choice for cheaper aids, shop around. We have hearing aids as low as $500, including services.

Myth: Hearing aids don’t work

Fact: Hearing aids do work, and they work well. Although hearing aids may not work perfectly for everyone, they do amazing things. Issues tend to arise when users do not have proper expectations for their hearing aids or receive proper counseling. We always make sure to educate our patients properly, and if the hearing aids just don’t work for you, we allow you to return them.

Man Holding Hearing Aid

Myth: Hearing aids squeak all the time

Fact: With some hearing aids, squeaking is normal when your hand is cupped or when your ears are extremely close to something. Hearing aids have onboard feedback cancelation. Squeaking can also be caused by ear wax. If the hearing aids squeak when you are just walking around, it usually means they are not programmed correctly or you have a dirty hearing aid/ear wax.

Myth: All hearing aids are the same

Fact: This is not true. All hearing aids sound different and vary greatly from manufacturer to manufacturer. That’s why Western Hearing Clinic makes the commitment to be the only hearing clinic in the panhandle to be truly independent and free of any contracts forcing us to have quantity commitments to anyone. We assess your needs, wants, and price range, and will get you a hearing aid that fits for you.

Myth: Hearing aids just make other noise louder

Fact: Our hearing aids are programmed to your hearing loss and can be adjusted to reduce this noise. If you are getting too much background noise than the hearing aid is not programmed correctly. Some background noise should be expected, however not overwhelming.

Tips for Hearing Aid Wearers

Man With Hearing Aid Fishing
Mother With Hearing Aid Having Conversation with Daughter

Tips for Communicating

Hearing Loss

Hearing loss is sometimes a sign of a larger issue. If you suspect you may have hearing loss, it’s best to schedule a hearing test.

Not all hearing loss (such as conductive hearing loss) can be treated with hearing aids and sometimes you may need medical intervention. As the only medical based hearing clinic in the area, we have a Medical Doctor in our building who can treat any issues that cannot be treated with hearing aids. Cerumen impaction is compacted ear wax in the ear canal, which keeps sound from reaching the cochlea. This can easily be removed by our providers and may improve your hearing immediately.

Sensorineural hearing loss is a type of hearing loss cause by a number of things. It’s known as damage to the cochlea and is considered a permanent hearing loss. This type of hearing loss is usually treated with hearing aids or devices. Some causes of this type of hearing loss are genetics or exposure to sound.

(308) 635-0600 Schedule an Appointment
2 W 42nd St. Suite 1100
Regional West Medical Plaza North
Scottsbluff, NE 69361
Hearing Healthcare Development from EarQ
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Ryan Massey, CMO HIS HLSS
Kurt Fahrenbrook, AuD. CCC-A
James D. Massey, MD FACS
2 W 42nd St. Suite 1100
Regional West Medical Plaza North
Scottsbluff, NE 69361
(308) 635-0600
Frequently Asked Questions Hearing Myths Tips for Wearers Tips for Communicating Hearing Loss